Engagement Splits - Sending to recipients that didn't open email

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isaiah_haupt

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isaiah_haupt

isaiah_haupt

08-10-2019

I'm creating a workflow and I want to send an email to the population that didn't open the previous email in the workflow. How would I do this? I see how to send to those that received and/or opened the email but I don't see a filter for those that didn't open it.

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ananya_kuthiala

Employee

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ananya_kuthiala

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ananya_kuthiala
Employee

08-10-2019

Hi @isaiahh43009223

Here is the link from product documentation for the same Configuring filter definition

Also used case documented similar to your requirement Retargeting non-openers

Regards,

Ananya Kuthiala