I'm trying to implement a segmentation activity to separate records in my workflow who either have or have not made a click on the last email sent in the workflow. How do I go about doing this? What is the correct dimension that captures this data that I should be selecting when configuring the segmentation activity?
Thanks for any help provided and I can give more context of what I'm trying to do if required. This is using Adobe Campaign Standard. Damien
In general, you can combine rules or change your original query to make sure that you capture all the records you want. Queries are not limited to one condition so you could imagine for example querying records that "received THIS delivery OR THAT delivery".
If that's too vague, please share a screenshot of your workflow and let me know where you'd like to retrieve more records.
I've given that a try and it seems to be working for me.
But I have another question on querying the records who had just received the deployed emails (to then segment by opens). In my workflow I segment the population by language (english and french) and deploy two emails accordingly. When I then query these two audiences by 'delivery' it seems that I am limited to specific email deployments that has already occurred, rather than just by the email itself to capture all future recipients.
How do i query correctly so that i always collect records that have had one of these two emails delivered to them?