Emails not sending due to JST-#ID# Error while compiling script 'content htmlContent'

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andrewd10864294
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andrewd10864294
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07-11-2017

Hi All,

When sending out proofs or workflow emails we are encoutering an error about the 'content htmlContent'

Has anyone seen this before and the potential fix.

Thanks!

Andrew

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shrawans3153003
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shrawans3153003
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07-11-2017

HI Andrew,

Such error usually occur when there is some issue with the contents of the delivery. Issue could be related to HTML code of the delivery or any JS code/personalization block which is being used in the delivery source .  This all depend upon how contents are implemented.

I would recommend you review the source code of the delivery and also compare this  with the similar one which are are working fine for troubleshooting the error.

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