Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Email Sent to Profile Marked "No longer contact by email"

Avatar

Avatar
Validate 1
Level 1
knixHaas
Level 1

Like

1 like

Total Posts

5 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile

Avatar
Validate 1
Level 1
knixHaas
Level 1

Like

1 like

Total Posts

5 posts

Correct Reply

0 solutions
Top badges earned
Validate 1
Boost 1
View profile
knixHaas
Level 1

14-11-2018

Hi,

I just encountered an email being sent to a profile marked "" I thought that the "prepare" step of an email campaign removed those profiles from the audience. Am I wrong? Do I need to add a filter to all my audience creation workflows to remove these profiles? Any insight would be appreciated. Thank you.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 250
Level 10
pablo_rosero1
Level 10

Likes

81 likes

Total Posts

348 posts

Correct Reply

77 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile

Avatar
Validate 250
Level 10
pablo_rosero1
Level 10

Likes

81 likes

Total Posts

348 posts

Correct Reply

77 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile
pablo_rosero1
Level 10

21-11-2018

Hi Kristin,

Yes, it's better to always have a fallback so you can always make sure you don't communicate with users that decided not to be contacted by filtering them out.

All the best,

Pablo

Answers (0)