I'm working with Adobe Campaign Standard and I'm trying to create an email confirmation. What I have now is:
Profiles coming up to ACS from our company's website (via API).
Profiles are added into services (based on some profile information).
What I would like to happen after profile has been added to a service, is this:
ACS would automatically send an email confirmation message (sending should be triggered by adding profile to a service)
Confirmation link would update a boolean field in one of our custom resource
I don't want to use blacklist field in this case since each of our service will have their own email confirmation.
Every documentation I've read talks about this double opt-in process, which includes an acquisition landing page that I don't need at all. Is there another way to create an automated email confirmation message and link it to a certain service?
Have I missed some good documentation about this? Any ideas?
you're right, my field in custom resource wasn't available. I found a work-a-round solution using another field (in profile table) and creating a landing page with a checkbox that changes the field value.
You're right, it's a bit different use case than the instructions (yes, I'm referring to the documentation you linked). I have a custom resource called "generalCampaign" and in there I would like to update a field called "emailConfirmed." I've set this up in the landing page properties:
I wasn't quite sure if the filter parameter should be "email", guide didn't say anything about that.
In addition I have a transactional email linking to this landing page.
Thanks Florent, I managed to create an incremental workflow retrieving new subscribers to a service. However I'm still struggling with the confirmation email and landing page that changes one field in profile's data. Now I have:
1) confirmation email
2) confirmation landing page
On the landing page I have a button that should confirm the subscription (=change the field from false to true) but nothing happens. I get the thank-you page, but no data is changed in profile. I have defined the correct data field in landing page's properties -> job -> form parameter mapping. Is this the right way to do it?
I got confirmation that the API does not trigger confirmation messages. A workaround would be to create a workflow that triggers every x minutes (where x has to be greater than 10), and that would retrieve all new subscribers to this specific service with an incremental query, and fire the confirmation email.
I have selected a confirmation message template in my service. I added a few profiles with my email address to the service but never got the confirmation message. Should selecting the confirmation message work as a trigger or should I create it somewhere else?
You should be able to select a confirmation message template in the properties of the service. You can replace this template (well, these templates as you can select one for subscription and one for unsubscription) by a template of your choice.
You can manage your email templates from Resources > Templates.