DLV-490006 Error

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lisas95686793

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lisas95686793

lisas95686793

11-11-2020

Hi all,

 

I want to send an email to Litmus to perform a spam test but get the error: DLV-490006 Error while adding 1 message(s) out of 1 targeted

Anyone knows what this means, I did not find a explanation in the error code page.

 

Thanks,

Lisa

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Answers (1)

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craigthonis

Employee

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craigthonis

Employee

craigthonis
Employee

13-11-2020

Hi Lisa,


Can you provide us with repro steps, along with specifics on where you are seeing this? 


Was Litmus working previously? 


Are you trying to send this out of Prod or a non-prod environment?

 

Can you doublecheck the technical workflows and make sure they are all running?

 

Can you check the web.log after reproducing the issue to see if we get any more details about the error?

 

If your environment is hybrid or on prem, can you enable verbose logging on the web module and reproduce the issue (this should provide more details).?  If hosted please reach out to Campaign Support.

Thanks,

Craig