I am using message center to send a delivery when an event is triggered.
I can use SOAP UI to trigger my email and it is registered in event history. The problem I am having is that my personalized email template that is associated with the event is not deliverable. When I try to send a proof I get the errors:
11:44:17 - The 'no-reply@p21.neolane.net' sender email address is not authorized (deliverability configuration not carried out).
11:44:17 - DLV-490032 The sender email address or error email address is not authorized (deliverability configuration not carried out).
11:44:17 - SOP-330011 Error while executing the method 'PrepareMessageImpl' of service 'nms:delivery'.
11:44:17 - SOP-330011 Error while executing the method 'PrepareMessage' of service 'nms:delivery'.
11:44:17 - XSV-350122 An error occurred and the process has been stopped.
I am unsure how to address this not authorized email address issue and can't find anything online. Does anyone have some tips on what I can look into to resolve this and make my email template deliverable?
Thanks