Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Delivery Failure Reason Enumeration Extension.

dan13wis-0GN8Nt
Level 1
Level 1

We are working on a customer implementation, where we need to capture failure reasons for Direct Mail; In the direct mail delivery - I have chosen the 'A result file determines send and failed messages'. I then have a technical workflow that polls an sftp site for a receipt file from the mail house. The technical workflow picks up the file and updates the delivery status to 'complete' and the broadlog status to either send or failed. However I want to go one further, I want to capture the specific fail reason to which there are 2 failure reasons 'Goneaways' and 'Spoils'. To do this I have extended the broadlog schema where I can see the enumeration sits for failure reasons; in the extended schema i have updated the enumeration and added two new values.  Now in my technical workflow, when i want to add a record into the delivery log qualification table with a failure reason of either one of my two newly added enumeration values, I see the values in the drop down but when I select them it automatically stamps 44 instead of the actual enumeration value. Can someone assist ?

0 Replies