Delivery error

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ckumari12

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ckumari12

ckumari12

29-04-2017

My Team often faces delivering failing error where Journal logs says

"WKF-560001 Failed to initialize the execution context for workflow (Id=-1931715879)

Cannot load document of type 'Deliveries (nms:delivery)' satisfying condition '([/@id] = -1931715990) AND (([/@deleteStatus] = 0))'.

WDB-200011 The requested database record does not exist.

Param(0)=-1931715990   Param(1)=0

WDB-200001 SQL statement 'SELECT   D1.sSchema, D1.sRecipientLink, D0.mData FROM NmsDelivery D0 JOIN NmsDeliveryMapping D1 ON (D1.iDeliveryMappingId = D0.iMappingId) WHERE (D0.iDeliveryId = :#(1)#) AND ((D0.iDeleteStatus = :#(2)#))' could not be executed."

Workflow gets stuck at these deliveries. They need to recreate new delivery and re-start the workflow. What they do wrong that they face such error ?

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ckumari12

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ckumari12

ckumari12

25-07-2017

I came to understand that these deliveries gets deleted and when I recover them from Deleted Deliveries folder, it works fine.

This problem is with Recurring as well as normal delivery.

I am unable to understand how deliveries gets deleted.(Though I can see these deliveries activity in the  workflow. When I click on it then it pop-ups alert with above error message.

Build version is 8775.