Expand my Community achievements bar.

We are excited to introduce our latest innovation to enhance the Adobe Campaign user experience — the Adobe Campaign v8 Web User Interface!
SOLVED

Delete a Profile When Referenced

Avatar

Level 2

Hi,

I'm receiving this error when attempting to delete a profile:

RST-360011 An error has occurred - please contact your administrator.

QUE-370031 Cannot delete document of type 'Profiles' since it is referenced by another document of type 'Event' through the link 'Event': entity '124600004190012018-02-24'.

Does anyone have any recommendations to resolve this?

Best,

Kristin

1 Accepted Solution

Avatar

Correct answer by
Employee

knixHaas

It seems like you have a customer resource called 'Events' that is linked to Profiles resource in a way that is not allowing you to delete the profiles.

Please review the links between these resources and set them up per you use case to enable profile deletes.

Thanks,

Pulkit

View solution in original post

1 Reply

Avatar

Correct answer by
Employee

knixHaas

It seems like you have a customer resource called 'Events' that is linked to Profiles resource in a way that is not allowing you to delete the profiles.

Please review the links between these resources and set them up per you use case to enable profile deletes.

Thanks,

Pulkit