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SOLVED

Data mapping in profile schema related to SMS - Sinch Integration

Sarim60660
Level 2
Level 2

Hello,

 

We are planning to use Sinch as our SMS provider. How do we connect Sinch to profile schema? Should it be via phone number field in profile schema?

 

Just wondering?

 

Thanks!

 

SK

 

1 Accepted Solution
keertij82676895
Correct answer by
Level 2
Level 2

Hi Sarim,

You need to extend the profile schema to add your own columns for the unique and then same can be used during the workflow execution to filter out and send the communication.

 

But before you should have the SMS channel enabled and configure an extrenal account for SMS .

 

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-sms/confi...

 

 

REgards,

Keerti J

View solution in original post

1 Reply
keertij82676895
Correct answer by
Level 2
Level 2

Hi Sarim,

You need to extend the profile schema to add your own columns for the unique and then same can be used during the workflow execution to filter out and send the communication.

 

But before you should have the SMS channel enabled and configure an extrenal account for SMS .

 

https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-sms/confi...

 

 

REgards,

Keerti J

View solution in original post

Sukrity_Wadhwa
Employee
Employee

Hi @Sarim60660,

Was the given solution helpful to resolve your query or do you still need more help here? Do let us know.

Thanks!