Custom Send Address

Avatar

Avatar
Validate 1
Level 1
wtm45389002
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
Top badges earned
Validate 1
View profile

Avatar
Validate 1
Level 1
wtm45389002
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
Top badges earned
Validate 1
View profile
wtm45389002
Level 1

18-10-2017

I'd like to send emails from a subdomain off our brand's website. We've got the subdomain created, but how do I get it provisioned in Adobe Campaign? Is it as simple as creating a new "Brand" in Campaign, and inserting the new sending address? Or does Adobe need to give us anything to implement on our subdomain? Appreciate any help/insight!

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Establish
Employee
Adhiyan
Employee

Likes

241 likes

Total Posts

343 posts

Correct reply

124 solutions
Top badges earned
Establish
Give Back 50
Give Back 25
Give Back 10
Give Back 5
View profile

Avatar
Establish
Employee
Adhiyan
Employee

Likes

241 likes

Total Posts

343 posts

Correct reply

124 solutions
Top badges earned
Establish
Give Back 50
Give Back 25
Give Back 10
Give Back 5
View profile
Adhiyan
Employee

18-10-2017

Hello ,

Few questions before I can answer your question.

1> Is the product used ACS or Campaign V6/V7

2>. Sub-domain delegation to Adobe is a complete process which needs to be completed by Adobe if it is Hosted by Adobe Managed Services. The details of the step are given here : https://docs.campaign.adobe.com/doc/AC6.1/en/Technotes/AdobeCampaign_Deliverability_Sub_Domain_Deleg...

In short , if you have got the sub-domain configured you need to point the name server records to Adobe and then open a support ticket so that Adobe can set the branding to be used with Campaign.

Regards,

Adhiyan

Answers (0)