Creating and implementing a new Typology rule.

andysayers909

11-04-2017

Hi there, I have created a new typology rule (within Adobe Campaign 6.1) to exlcude any recipients from receiving more than 1 email per day. I believe the rule is set up correctly, however, upon sending an email, looking at the audit tab within the delivery, of all the typology rules being loaded, my new rule is not one, and it is not being applied. Has anyone successfully created a new typology rule and successfully implemented it? What are the steps to take?

Thanks

Andy

Accepted Solutions (1)

Accepted Solutions (1)

Vapsy

Employee

12-04-2017

Hi Andy,

The setup looks absolutely fine.

Only missing link I can think of is that you didn't set a contact date for your delivery. This is mandatory for pressure rules to be applied.

Please schedule the delivery by setting it for a future date.

Answers (11)

Answers (11)

Amit_Kumar

MVP

03-10-2017

Hi Rajesh,

Are you using a technical workflow?

Pressure rules only works with a campaign workflow and don't forget to apply the contact date and select correct typology in delivery.

Regards,

Amit

RamaRajesh

Employee

27-09-2017

Hi Vipul,

I am facing the same concern (pressure rule not being applied when executed from a workflow). However, it is working when executed directly by creating a delivery. Screenshots below as asked. Campaign Version 6.1.1 and build: 8724

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Delivery log from Audit:

27/09/2017 11:07:29 DEL-430015 Delivery finished (all messages have been sent).

27/09/2017 11:07:21 Starting scheduled delivery...

27/09/2017 11:07:21 Delivery started by operator 'TestAdmin (testadmin)'...

27/09/2017 11:07:20 Uploading tracking information on server '10.30.73.189'...

27/09/2017 11:07:20 Uploading tracking information on server '10.30.134.162'...

27/09/2017 11:07:18 DLV-490119 Analysis completed in 0s with warnings (1 message(s) waiting).

27/09/2017 11:07:18 Loading typology rules (step: javascript/postMessage)...

27/09/2017 11:07:18 Delivery logs created in 0.0s.

27/09/2017 11:07:18 Message preparation completed in 0.0s.

27/09/2017 11:07:18 Message preparation in progress...

27/09/2017 11:07:18 Loading personalization information...

27/09/2017 11:07:18 Analyzing attached files...

27/09/2017 11:07:18 Loading typology rules (step: javascript/preMessage)...

27/09/2017 11:07:18 No arbitration rule has been applied. Please make sure you have specified a contact date for the delivery.

27/09/2017 11:07:18 Applying SQL based rule 'RJS_Test_FIlterRule' : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of addresses in quarantine : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of blacklisted recipients : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Loading typology rules (step: volume/preMessage)...

27/09/2017 11:07:18 Loading typology rules (step: businessRanking/preMessage)...

27/09/2017 11:07:18 Loading typology rules (step: sql/preMessage)...

27/09/2017 11:07:18 Creation of 1 tracking URL(s) completed in 0.0s.

27/09/2017 11:07:18 Cleaning data from previous analysis...

27/09/2017 11:07:18 DLV-490119 Analysis completed in 0s with warnings (1 message(s) waiting).

27/09/2017 11:07:18 Loading typology rules (step: javascript/postTarget)...

27/09/2017 11:07:18 No arbitration rule has been applied. Please make sure you have specified a contact date for the delivery.

27/09/2017 11:07:18 Duplicate address in delivery action. : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Applying SQL based rule 'RJS_Test_FIlterRule' : 1 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of addresses in quarantine : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of blacklisted recipients : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Exclusion of undefined addresses : 0 recipients(s) excluded in 0.0s.

27/09/2017 11:07:18 Loading typology rules (step: volume)...

27/09/2017 11:07:18 Loading typology rules (step: businessRanking)...

27/09/2017 11:07:18 Loading typology rules (step: sql)...

27/09/2017 11:07:18 2 recipient(s) match segmentation criteria (query performed in 0.0s).

27/09/2017 11:07:18 Loading typology rules (step: javascript/preTarget)...

27/09/2017 11:07:18 Initializing delivery process...

27/09/2017 11:07:18 Cleaning data from previous analysis...

Vapsy

Employee

17-04-2017

Hi Andy,

Can you please attach the following

  1. Screenshot of scheduling tab.
  2. Screenshot of delivery audit
  3. Build number of your campaign instance.

Regards,

Vipul

andysayers909

17-04-2017

Hi Vipul,

This has now worked. Rule applied.

Setting a contact date in the schedule tab and selecting the specific folder on the pressure tab (not just all recipients) were the issues.

However, upon starting the workflow, the email is delivered even if that contact date hasn't been met?

Thanks

Andy

andysayers909

12-04-2017

Thanks Vipul, i tried this and the rule was still not loaded upon sending.

I'm wondering if the pressure tab is configured correctly?

Should i be using the 'Limit the deliveries' section?

Thanks

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andysayers909

12-04-2017

Hi Vipul,

I guess you mean this tab. I have selected the folder in which my rule sits.

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I can see that my Typology rule is within the set of rules to apply (the very bottom rule).1177185_pastedImage_0.png

However, when i look at the Audit of the delivery, this rule is not being applied, but all the others are.

Rule set up...

General Tab

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Pressure Tab

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Typologies tab

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Thanks

Andy

Vapsy

Employee

11-04-2017

Hi Andy,

Please see the typology being used inside your delivery. you can find this from Delivery's Properties on the Typology tab.

Then go and check if the new typology rule you have created is part of this typology or not.

I believe you might have missed this part.

Regards,
Vipul