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Count of Message prepared greater than ISSUE

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kenjit2993550
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kenjit2993550
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16-07-2018

Hi Everyone,

I have an issue while sending a campaign, the workflow errors with the following message.

DLV-490023 The count of message prepared (1007) is greater than the number of messages to send (999). Please contact support.

Has anyone ever encountered this issue?

Kenji

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sidheshwarc5116
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sidheshwarc5116
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30-04-2019

Hi,

Can you please help me how did you resolve this issue ? I am using a Direct Mail Component to generate a file and I am getting this error. Not sure what personalization direct mail component is applying.

The count of message prepared (80628) is greater than the number of messages to send (6719). Please contact support.

Thanks

Sid