Connecting to v6 Campaign Server with a v7 Campaign Client

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Carlos_Paiva

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Carlos_Paiva

Carlos_Paiva

20-03-2018

Hi there

I'm trying to connect to a v6 Campaign Server with a v7 Campaign Client, but I'm getting an error while connecting.

I would like to use the v7 Client but I believe I have 2 problems:

We have a v6 Server installation and I have Windows 10 installed in my Laptop, so I believe I can't install the v7 Client.

On the other hand, I have no access to the v7 Client Setup file, because the installation procedure involves using the "Installation download page" from the v6 Server.

Houston...

If anyone can help, thanks!

Carlos@Lisboa

Accepted Solutions (1)

Accepted Solutions (1)

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kapilsharma0101

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kapilsharma0101

kapilsharma0101

21-03-2018

Hi Carlos,

Yes, you can use the V6 (Client Console) on the Windows 10. It is not recommended, but you can install it and it will work.

Answers (3)

Answers (3)

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florentlb

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florentlb

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Correct Answer

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florentlb

20-03-2018

Hi Carlos,

Ultimately, you should use the same console and server build number.

If you have a v6 server, you should use a v6 client console.

Why do you want to use the v7 client console?

Florent

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Carlos_Paiva

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Carlos_Paiva

Carlos_Paiva

21-03-2018

Thank you! A miracle had happen, the error disappeared (the error that I was getting when I was starting the client console).

So now I'm connecting a v7 client console to a v6 server, it seems OK.

Thanks!

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Carlos_Paiva

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Carlos_Paiva

Carlos_Paiva

21-03-2018

Thank you Florent!

I have Windows 10 running on my laptop and I believe the v6 client console can not run over Windows 10.

I saw that on the download page:

Installation

Adobe Campaign v6 console installation

Required components

Operating systems:
  • Windows 2003 Server
  • Windows 2008 Server
  • Windows XP
  • Windows 7
Required disk space (files copied locally):
  • approximately 15 MB

Instructions

  1. To install a client, click the following link: Download.
  2. Select "Open" to start the installation straight away or select "Save" to copy the file locally and perform the installation at a later time.

Note: administrator privileges are not required to perform this installation.

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