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Configure Campaign Tracking server for integration with Audience Manager

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sirisaaCR
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sirisaaCR
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20-05-2021

I am following this documentation in order to do an integration from Campaign Standard to Audience Manager.

When I get to Step 3: Configure Campaign Tracking server is not very clear to me what should be performed. Technically the base configuration was provisioned by Adobe when they provided the 2 instances that we have available. Should the tracking server be already registered as default?

All the steps have been checked and performed, we are able to send audiences to AAM, however, these audiences are not populated in AAM and my perception is that Profiles are not reconciled with the Visitor ID. I am trying to define if this 3rd step is the cause for the Visitor ID not been reconciled with the Profile.

The tests I have done so far are submitting transactional events through an API call and then "click" on a link on the email, expecting for this reconciliation to happen as described in the diagram of this page.

When I call the transactional event API, I also create a profile with the email I just submitted an email, so the profile does exist in ACS.

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