We are getting “SOP-330021 Communication error with server: please make sure it is configured correctly.” error in adobe sandbox irregularly. Anyone encountered this before? Is there any solution for this problem?
If Timeout is not specified it take 60 seconds as default time. To modify it, contact your system administrator(Neolane support).
The database connection threshold. To modify it, contact your database administrator.(May not be possible in Sandbox)
The Adobe Campaign connection threshold, available in two places:
Tomcat side: all queries actually arriving on the Adobe Campaign Tomcat client.This threshold is configured in the nl6/tomcat-7/conf/server.xml file. The maxProcessors attribute lets you increase the threshold of the number of queries processed at a time.
Database: set of all connections open at the same time on the database.This threshold is configured in the file nl6/tomcat-4/conf/server.xml. The Pool attribute located in dataSource lets you increase the threshold of queries processed simultaneously.