Hi Saikat,
What you are experiencing this is happening because the resources allocated to you in the sandbox is very limited so you are running over connection threshold.
- The Web connection threshold, configured in your web server. To Understand this, Read below
Adobe Campaign uses below jsps for establishing the connection:
/nl/jsp/soaprouter.jsp: client console and Web services connections (SOAP APIs),
/nl/jsp/logon.jsp: Web-based access to reports and to deployment of the client console,
Time out will be configured in serverConf.xml like below:
<relay debugRelay="false" forbiddenCharsInAuthority="?#.@/:" forbiddenCharsInPath="?#/"
modDir="index.html" startRelay="false" startRelayInModule="true" timeout="60">
...
<url IPMask="" deny="" hostMask="" relayHost="true" relayPath="true" status="blacklist" targetUrl="http://localhost:8080" timeout="" urlPath="*.jsp"/>
.....
</relay>
If Timeout is not specified it take 60 seconds as default time. To modify it, contact your system administrator(Neolane support).
- The database connection threshold. To modify it, contact your database administrator.(May not be possible in Sandbox)
- The Adobe Campaign connection threshold, available in two places:
- Tomcat side: all queries actually arriving on the Adobe Campaign Tomcat client.This threshold is configured in the nl6/tomcat-7/conf/server.xml file. The maxProcessors attribute lets you increase the threshold of the number of queries processed at a time.
- Database: set of all connections open at the same time on the database.This threshold is configured in the file nl6/tomcat-4/conf/server.xml. The Pool attribute located in dataSource lets you increase the threshold of queries processed simultaneously.
Regards,
Amit