Client console - Error: The error is due to a malformed input token...

marcinkacz

08-11-2017

Hi All,

We have set new instance of Adobe Campaign (v7). I downloaded and installed v7 console on my laptop. I was able to finish installation process although I don't have admin rights. Unfortunately something is wrong. I saw error message below, when I was trying to log in.

v7 error msg.PNG

Have you ever seen this error? Maybe you know the solution?

Thank you,

Marcin

Accepted Solutions (1)

Accepted Solutions (1)

shrawans3153003

Employee

12-11-2017

This error usually comes when there is any issue while building a security context between the client application and a remote peer.

http://msdn.microsoft.com/en-us/library/windows/desktop/aa375505(v=vs.85).aspx)

You can check on below points to see if that helps

1- Check if IP through which you are accessing is white-listed

2- Clear the local cache(IE etc) and try again

3- Check with you network security team if there is any rule(proxy or other) which is resulting to error

4- Uninstall and install the console again