Can't log in due to 502 error

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Linda_Stinson
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Avatar
Validate 1
Employee
Linda_Stinson
Employee

Likes

51 likes

Total Posts

250 posts

Correct reply

77 solutions
Top badges earned
Validate 1
Ignite 5
Ignite 3
Ignite 20
Ignite 10
View profile
Linda_Stinson
Employee

13-01-2015

Symptom

502error.jpg

Cause

The training instance (environment, server, etc.) is not running, most likely because it was shutdown due to inactivity.

Fix

Start the instance on the master-slot deployment system.

Preventative

Access the environment every 2-3 days to avoid shutdown.