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Can't log in due to 502 error

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Linda_Stinson

Employee

Avatar

Linda_Stinson

Employee

Linda_Stinson
Employee

13-01-2015

Symptom

502error.jpg

Cause

The training instance (environment, server, etc.) is not running, most likely because it was shutdown due to inactivity.

Fix

Start the instance on the master-slot deployment system.

Preventative

Access the environment every 2-3 days to avoid shutdown.