Campaign V7 to Analytics Integration can this be done retrospectively?

lucym21390805

16-02-2018

We have just successfully turned on the Genesis connector to analytics to start tracking our campaign deliveries. We can see the results for any activity since the switch on where web analytics has been tagged/linked.

I'd like to know if there is a way to go back retrospectively and gather MI from previous campaigns and deliveries as we have been using Campaign v6/v7 since October last year.

Any suggestions welcome!

Accepted Solutions (1)

Accepted Solutions (1)

Vapsy

Employee

18-02-2018

Hi Lucy,

As far as I know this is not possible out of the box. There is no push on demand feature available for Genesys integration.

I'd suggest getting a SME onboard and work on a custom solution if this is really important for your customer to get back dated information.

Regards,
Vipul

Answers (0)