Broadlog volume changes !

[#1]

Hello community,
I have a problem when I set up a workflow on broadlog of a specific date like for example "01-01-2021",
the Sent volume is 13 but it changes every day each time the workflow is executed even if I don't change the date in the query.

Could someone help me on this issue and advise on how to retrieve the exact volume?

[El-Coder]

Hi @El-Coder ,

If possible, please post your Query Screenshot.

Regards,

ParthaSarathy S

[El-Coder]

Hi @ParthaSarathy,

[El-Coder]

In case a bounce etc. is coming in later, it will adjust the date field of the broadlog.

This may explain the decreasing count.

[El-Coder]

Hi @ramon_bisswange,thanks for your answer,
The number is increasing and the broadlog date is not adjustable because it is defined as a rule in the target tab of the query.

[ramon_bisswange]

As said, some user interaction can change the Event Date on the broad log. e.g. someone unsubscribing via SMTP header List-Unsubscribe address or Feedback Loop may adjust the date to this timeframe. You should check the status messages for the status. Also if e.g. a retry was done due to some temporary error, the date could change

[El-Coder]

Hi ramon, thanks for your answer, I agree with you, but why in ACS report it never changes ?
How to retrieve the sent volume that is in the ACS report?

[Sukrity_Wadhwa]

Hi @ramon_bisswange, Could you please help @El-Coder further? Thanks!‎