How could we brand the tracking URLs when using midsource deployment mode?
All the links in our emails are transformed to https://<customername>mid-stage1.campaign.adobe.com/r/?id=h617791,71ffa3,71ffa8&p1=Bare
By clicking on the links, it will quickly redirects to the actual link; but still, when we hover over the links we can see the url as adobe.com?
Is there a way to brand these tracking URL? Is neolane support portal is right way to request for this change? Our deployment is Hybrid(OnPremise + Cloud)
You will have to perform subdomain delegation of a customer subdomain, to Adobe. If you have a deliverability expert on board, it will be able to help you out. We do have a documentation page which shares details around it.
Please click on this link for more information Adobe Campaign and Domain Name Delegation
Once it has been done, kindly raise a support ticket asking them to complete the subdomain delegation from Adobe's end as well.
It will need 7 days of lead time as support will be working with internal teams to get the process completed.
Hope this helps.