Auto-reply email setup?

robertw59784382

07-11-2017

Hi,

I am looking to setup a generic auto-reply email from a fake sender address. Is this possible to setup in Adobe Campaign?

The 'Reply address' is setup correctly to email a real mailbox, however, the issue is that customers are copying the sender address (syndication@email3.telegraph.co.uk), emailing it in a new email and not getting any response.

Thanks,

Rob

Accepted Solutions (0)

Answers (3)

Answers (3)

sqwgglz

29-10-2018

Hi florent,

This is what I'm looking for actually - a generic auto-reply that is sent to the recipients responding to either the sender or reply address?

Is it at all possible to set-up?

Thanks

Kevin

florentlb

16-11-2017

Hi Rob,

Not sure to understand. Do you want to create a generic auto-reply that is sent to the recipients responding to the sender address?

Would it be possible to use the same address for both "Reply address" and "Sender address"?

Florent