Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

API

Avatar

Avatar
Applaud 25
Level 4
mmbb110
Level 4

Likes

20 likes

Total Posts

298 posts

Correct Reply

18 solutions
Top badges earned
Applaud 25
Validate 10
Validate 1
Contributor
Shape 1
View profile

Avatar
Applaud 25
Level 4
mmbb110
Level 4

Likes

20 likes

Total Posts

298 posts

Correct Reply

18 solutions
Top badges earned
Applaud 25
Validate 10
Validate 1
Contributor
Shape 1
View profile
mmbb110
Level 4

04-06-2021

how to I analyze the 500 errors that are seen in the projects created in Adobe io for campaign API?

 

If I go to a project and click on api insight, I can see 500 error code, that occurred this week and last week, is there any way I can drill down further and get details about the actual failures or what caused the errors?

 

Thank you for any help.

Campaign Standard

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

167 likes

Total Posts

256 posts

Correct Reply

152 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile

Avatar
Give Back 10
Employee
craigthonis
Employee

Likes

167 likes

Total Posts

256 posts

Correct Reply

152 solutions
Top badges earned
Give Back 10
Give Back 5
Give Back 3
Give Back
Boost 50
View profile
craigthonis
Employee

08-06-2021

Hi mmbb,

 

I would recommend reaching out to Campaign Support to assist. With Campaign Standard you won't have as much access to the required logs in order to troubleshoot so Campaign Support and Campaign Ops would need to assist in getting the appropriate information to help isolate the issue.

 

Regards,

Craig

Answers (0)