Adobe new domain set up request

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RaulOcana

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RaulOcana

RaulOcana

22-08-2018

Hi guys,

I was asked by our client (which owns the contract with Adobe) that they want to:

  1. How can we set up a new domain or sub-domain to start delivering to a new group of customers?
    1. what do we need to accomplish that?
    2. How long would that new set up take?
    3. Is there an estimation for the IP warming in time?

Thank you!

- Raúl

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ananya_kuthiala

Employee

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ananya_kuthiala

Employee

ananya_kuthiala
Employee

22-08-2018

Hi RaulOcana

Please find my answers Inline

  1. what do we need to accomplish that?

        You would need to delegate the name server of your sub-domain to campaign.adobe.com once that is done you can raise a support ticket to get the same configured on the instance if hosted by Adobe

    2  How long would that new set up take?

        Delegating a sub-domain on your end should not take too long usually within a day or two. Once that is done Support should be able to get the rest of the job dine within 3-5 business days.

     3 Is there an estimation for the IP warming in time?

        It actually depends on the volume you send daily and the data quality. You may refer to the following page for an rough idea

How to Warm Up an IP Address: How Much and When? | SendGrid

Regards,

Ananya Kuthiala