Hi all,
I'm new to AC and just have a couple questions regarding Soft Bounces and Campaign Retries. If I could get some answers for these, it'd be great! Thanks!
Soft Bounce questions:
Does the soft bounce count denote how many attempts are made before being turned into a hard bounce?
Does the soft bounce count reset to zero once a successful delivery is made?
Where is the current count stored for individual recipients/address?
In the AC Docs, it says a 30 day period between a soft bounce and a retry, is this correct? Furthermore, is this seperate from the soft bounce count? (i.e. yes I can try 5 times to deliver to a soft bounce email, but only every 30 days?)
Retries for a Campaign:
Are retries for a campaign completely independent from soft bounces?