Adobe Campaign Standard - multi-lingual e-mails, preferred language

[#1]

Hi,

I would like to create multi-lingual e-mail delivery, but I do not find some of the languages I need in Profile / Preferred languages drop down. Where is it possible to extend this list?

Thank you in advance.

Best regards,

Gyorgy

[#2 · Accepted solution]

Hi Gyorgy,

I've received confirmation from the product team that this list cannot be modified, but that new languages will be added in one of the upcoming releases. Can you share with me the list of needed languages, either here or by message, so I can make sure that what you need is known by the teams?

Thanks,

Florent

[#3]

I have a hard time running multi lingual reports in ACS, any best practice so far ?

[#4]

Hi Gyorgy,

From the feedback I've got from the product team, answer is: no you cannot change this. I've received the list and passed it on to the product team. They should be able to include all of it in the October or November release.

Florent

[#5]

Hi Florent,

Thank you for the update. I have sent you a message with the languages we need to support. Could you please confirm if the following can be a potential workaround / solution:

- we extend the Profile with an additional field, e.g. "Custom language preference", this field can be specified in multi-lingual e-mail delivery as base of variant selection?

Best regards,

Gyorgy

[#6]

Hi Florent,

Our client needs to support 61 countries and there are some languages missing. One example is: hungarian.

Am I correct that if we extend the Profile with an additional field, e.g. "Custom language preference", this field can be specified in multi-lingual e-mail delivery as base of variant selection?

Thank you.

Best regards,

Gyorgy

[#7]

Hi Gyorgy,

I'm not sure those lists can be extended. I'll double check with the product team to know why there can be some differences. Can you share one example of the differences you noticed and would like to see?

Thanks,

Florent.