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Adobe Campaign Standard Integration with Salesforce

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Clarence_Bunch_
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Clarence_Bunch_
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17-07-2018

Is there some documentation somewhere on how I can integrate Adobe Campaign Standard and Salesforce?

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Vapsy
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18-07-2018

Hi Clarence,

CRM connectors for ACS are still under development. Given this limitation, you have two options

  • Export the data from Salesforce via Flat files and place it on Campaign sFTP. Later you can have workflows in ACS to import this data.
  • Purchase Campaign Prime Connector after talking to Sales. In this feature you will be provisioned an ACC instance along with your existing ACS along with a connector between the two. So, ACC can be used to connect with Salesforce in real time and import the data in ACC database. Then through Prime Connector you can move the business data in ACS database and use it there.

Hope this helps.

Regards,
Vipul

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anupamv75110721
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12-09-2019

Hi Vipul,

Using Campaign Prime Connector can we send data from ACS to Salesforce?

Thanks,

Anupam

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Clarence_Bunch_
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18-07-2018

Ananya,

That documentation is for Adobe Campaign Classic.  I am asking about Adobe Campaign Standard.

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ananya_kuthiala
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18-07-2018

Hello @Clarence

You may go through the documentation

CRM Connectors - CRM Connectors

Compatibility Matrix - Adobe Campaign Classic Compatibility Matrix

Regards,

Ananya Kuthiala