Adobe Campaign - Invisible folders

[#1]

I've been working with workflows and deliveries for months. Today when I openen my Campaign were all my delivery folder empty.

When I create a new delivery it appears on my colleagues computer but not on mine. So I can't see the delivery templates in explorer view. Why?

I've tried the filter button to the right and reinstalled the whole program. Nothing helps. I've also checked that my colleague and I have the same security properties marked.

Help needed!

[#2 · Accepted solution]

Hi

I solved it by uninstall Adobe Campagin and delete some files that AC left in a folder.

Then i installed the program again. So it is working now.

[#3]

It is hard to say without access to your environment. Are you already in production with Adobe Campaign? If so, can you reach out to technical support?

Linda