I'm looking for some classification in the ACS architecture. I mentioned in a previous post that we are looking to move from V6 to ACS.
Is ACS a true SaaS implementation of Adobe Campaign? What I means is ACS a true multi tenant solution, so when there is an upgrade all customers get the upgrade at the same time (like Salesforce), the database is shared by all tenants? etc?
Is is there flexibility in the deployment mode? For example could I deploy on my own private cloud (AWS) or on prem in our own data center?
Some people gave told me that on prem is possible, some have said it is a true SaaS solution and some have told me that I can deploy on my own private cloud.
One further question about the upgrades. Amit mentioned that all customers in a region would get upgrades at the same time. That’s great but can you briefly describe how the upgrade to the data model works? All Adobe customers have extended their data models so each is different. Will the upgrades on ACS fully maintain the customized data model and perform an upgrade without the need for technical team to be involved?