Adding a Seed List To An Email Delivery in ACS

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michelek4711021

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michelek4711021

michelek4711021

21-02-2020

With Adobe Campaign Classic we had the ability to add a seed list in the email delivery so that all individuals within that list would receive a copy of the email to their inboxes. Where in Adobe Campaign Standard does this same functionality exist? We need our client to be able to receive the email as a seed at the time the delivery deploys to the target audience. 

email email delivery seed seed list seeds

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Accepted Solutions (1)

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SatheeskannaK

MVP

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SatheeskannaK

MVP

SatheeskannaK
MVP

21-02-2020

Hi @michelek4711021,

 

You have test profiles in ACS to use as seed and when you create the delivery you have option to add this test profiles. Also you can extend the test profile fields incase if you want to.

Have a look at this documentation,

https://docs.adobe.com/content/help/en/campaign-standard/using/profiles-and-audiences/managing-profi...

https://docs.adobe.com/content/help/en/campaign-standard/using/developing/use-cases--extending-resou...

 

Thanks!

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Answers (2)

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ramon_bisswange

Employee

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ramon_bisswange

Employee

ramon_bisswange
Employee

21-02-2020

https://docs.adobe.com/content/help/en/campaign-standard/using/testing-and-sending/preparing-and-tes...

You have to define a test profileprofile of type trap for that. If it's multiple users, you can create an audience of test users.

 

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sowmyad26011958

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sowmyad26011958

sowmyad26011958

14-01-2021

Hi @SatheeskannaK  Is this the same case for Transactional messages in ACS. Can we use Test profile as kind of CC feature in email to make sure the customer is receiving the email?

To be more clear on my question, we have a case where business wants to send the customer an immediate offer through the customer service center when there are issues. In this case while Customer is in call with Customer service team, they will be receiving an offer with the help of triggered events. So here customer service team also wants to receive the same email (CarbonCopy) for the confirmation. Can we leverage the test profiles option here.

 

Thanks!