ACS - Report Device and logs

[#1]

Hi,

I saw that in the tab Report of Adobe Campaign Standard there is the possibility to know which are the device used to open the mails.

Is it possibile to export that information with delivery or tracking logs?

I need to know this information for each profiles by campaign.

Thanks

E.

[#2 · Accepted solution]

Hi eveline8​,

There is no way to directly export breakdown data in a Workflow.

The only way to achieve this is to have a customized report setup by Professional Services team. You will have to check with them if its possible.

A Workflow Query might allow you to fetch Tracking Logs specific to a Delivery and have corresponding Profile details retrieved as well, but it won't allow you to pull Device data along with it.
This level of breakdown is available only as a part of Reports.