ACS - Report Device and logs

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eveline8

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eveline8

eveline8

07-03-2019

Hi,

I saw that in the tab Report of Adobe Campaign Standard there is the possibility to know which are the device used to open the mails.

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Is it possibile to export that information with delivery or tracking logs?

I need to know this information for each profiles by campaign.

Thanks

E.

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Garima_Gakhar

Employee

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Garima_Gakhar

Employee

Garima_Gakhar
Employee

12-03-2019

Hi eveline8​,

There is no way to directly export breakdown data in a Workflow.

The only way to achieve this is to have a customized report setup by Professional Services team. You will have to check with them if its possible.

A Workflow Query might allow you to fetch Tracking Logs specific to a Delivery and have corresponding Profile details retrieved as well, but it won't allow you to pull Device data along with it.
This level of breakdown is available only as a part of Reports.