[ACS] Question about tracking

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arouillard44

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arouillard44

arouillard44

18-04-2018

Hello Team,

I have a little problem on my ACS platform. I can't track every URL that I set up.

I explain my problem.

I have a button, which have a different URL depending a parameter. So I created a dynamic url based on this parameter. Everything was OK but I saw that I had no clicks on this kind of buttons. I analyzed the problem and saw that button wasn't tracked...

Seems that the dynamic URL broke that tracking html check and the URLs are not detected.

This is a simple URL :

1468143_pastedImage_0.png

As you can see, URL tracking is OK:

1468144_pastedImage_1.png

And this is a dynamic URLs (for example with google germany) :

1468286_pastedImage_2.png

As you can see, Default URL and Google.de URL  are not tracked :

1468287_pastedImage_3.png

I think it's a product issue. I will open a ticket about it.

Can I have your feedback about this point ?

Best regards,

Alexandre

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arouillard44

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arouillard44

arouillard44

19-04-2018

Hi davidk46719882​,

Yes, it could be that. I'm waiting a feedback from the support.

I already tryed your solution by myself, I had the same idea, but in ACS, you can't use variable for the protocol or for the host...it's raising an error... so it complicated... You have to make all the URL dynamic, and accept to have no tracking... Big problem  hehe

Thanks for your help,


I keep you inform if I have a solution.

Alexandre