I am try to create a Campaign, and I meet the next problem, Would you like to give me some advice? or where can I find the guide?
(1) I want to make a campaign with the recipient target exclue the same targeted communication within 3 days
( or exclue the target who was deliveried a mail/sms/... within 3 days )
(2) I want to next workflow
Send EDM -> wait n days -> collect the non-opener -> send SMS
Send SMS with an url link -> wait n days -> collect the non-clicker -> send EDM
Problem: how to check if the user open the mail/SMS or click the link in the mail/SMS?
(3) I want to send a mail to the customer if coupons is going to be expired within 1 month.
(4）I want to send a mail to the user when the customer did not finished the order.
1) read this Consistency rules . This will help you achieve what you want.
2) This is a typical case for ab testing. Read this article to implement it: A/B testing .
3) This can be done by scheduling a delivery to all customer/prospect who have n't used the coupons offered to them but they didn't used it and this is about to expire in a month(targeting).
4) this can be achieved in many ways i.e use web tracking or using triggers.
Read this for triggers How to use Marketing Cloud Triggers with Adobe Campaign and https://translate.google.com.au/translate?hl=en&sl=fr&u=https://docs.campaign.adobe.com/doc/standard...
Read this for web tracking: Web tracking mode