Hi,
New to Adobe campaign workflows and would appreciate any help with this question.
I'm trying to set up an A/B test workflow of 2 emails (simple 50/50 split send - not a delayed send of the "winning" email). When I start the workflow with a query to build my target audience, I am unable to exclude a segment of my target the way I normally would if I set up simple delivery. In a simple delivery, when I build my target, there is an exclusion checkbox at the bottom which gives me an audience setup similar to the following:
'Folder 'Main List' and US TARGET' - 'Folder 'Main List' and GENDER MALE'
In other words, send the email to the US segment within the main list, MINUS anyone in the main list whose gender is Male.
However, in a workflow scenario, there is no checkbox in the query building window, therefore I cannot MINUS any list/segment from the target audience in the initial query.
Is this a separate function within the workflow functionality? I tried dragging the Exclusion activity into the workflow, but it doesn't allow me to query and exclude the list/segment.
Please note, I've also consulted the following page for AB test help, but the example provided is more advanced than by basic setup needs:
https://docs.campaign.adobe.com/doc/AC6.1/en/WKF_Use_cases_A-B_testing.html
Any help with this issue plus links to additional support documentation would be greatly appreciated.
Thanks.