Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Where to look for database errors?

Avatar

Avatar
Validate 1
Level 3
mustafau3722362
Level 3

Likes

17 likes

Total Posts

27 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 3
mustafau3722362
Level 3

Likes

17 likes

Total Posts

27 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
mustafau3722362
Level 3

02-08-2019

Hi, which log file is suitable to look for Query errors?

Replies

Avatar

Avatar
Validate 1
MVP
kapilKochar
MVP

Likes

128 likes

Total Posts

140 posts

Correct Reply

43 solutions
Top badges earned
Validate 1
Contributor
Give Back 10
Give Back 5
Give Back 3
View profile

Avatar
Validate 1
MVP
kapilKochar
MVP

Likes

128 likes

Total Posts

140 posts

Correct Reply

43 solutions
Top badges earned
Validate 1
Contributor
Give Back 10
Give Back 5
Give Back 3
View profile
kapilKochar
MVP

04-08-2019

Hi ,

Please Refer below link for Logs error/Files details

Log files

Avatar

Avatar
Validate 1
Level 3
mustafau3722362
Level 3

Likes

17 likes

Total Posts

27 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile

Avatar
Validate 1
Level 3
mustafau3722362
Level 3

Likes

17 likes

Total Posts

27 posts

Correct Reply

1 solution
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 10
Boost 1
View profile
mustafau3722362
Level 3

05-08-2019

Hi kapscool,

what i see is,

wfserver.logLogs of the workflow server module

i think this may be the log for database errors.

Avatar

Avatar
Boost 5
Level 3
geoffreyl240454
Level 3

Likes

27 likes

Total Posts

47 posts

Correct Reply

6 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile

Avatar
Boost 5
Level 3
geoffreyl240454
Level 3

Likes

27 likes

Total Posts

47 posts

Correct Reply

6 solutions
Top badges earned
Boost 5
Boost 3
Boost 25
Boost 10
Boost 1
View profile
geoffreyl240454
Level 3

07-08-2019

Hi mustafau37223627​,

From the client console, you can also go to Home, Monitoring and check the logs of the AC modules:

1808637_pastedImage_0.png

Hope this will help you,

Best Regards,

Geoffrey.

Avatar

Avatar
Validate 1
Level 4
DimaKudryavtsev
Level 4

Likes

43 likes

Total Posts

44 posts

Correct Reply

10 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 25
Boost 10
View profile

Avatar
Validate 1
Level 4
DimaKudryavtsev
Level 4

Likes

43 likes

Total Posts

44 posts

Correct Reply

10 solutions
Top badges earned
Validate 1
Boost 5
Boost 3
Boost 25
Boost 10
View profile
DimaKudryavtsev
Level 4

07-08-2019

That depends on what process has produced these errors.

Typically, any errors produced while processing a SOAP request will be captured in web@default log file. The file is located in your <CampaignFolder>/var/default/log/web.log. It is also available through the Console. However, errors, produced by workflow component, will be captured in the workflow log table xtk:workflowLog. Batch jobs have their own log table xtk:jobLog, and so on. Plus, some processes, like MTA, MTAChild or SMS will produce their own log files as well.