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Reason about delivery status "Not defined"

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sahilpsi
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sahilpsi
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30-05-2019

Hi guys,

I have one campaign that is targeting 1000 recipients but once the delivery is out it didn't sent to one person and status is showing "Not defined" in delivery dashboard. Can you please tell me not defined signify to what here ?

Thanks

Sahil

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pierrec70731455
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31-05-2019

Hi,

Can you share some printscreen of the delivery dashboard and logs of the delivery?

Kind regards,

Pierre

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06-06-2019

Hi Pierre,

Thanks for ur reply.

PFA screenshot as you requested.

Delivery Audit.png

Delivery Dashboard_LI.jpg

Thanks

Sahil

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pierrec70731455
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07-06-2019

Hi,

Where is the not defined? I see it as finished.

Kr,

Pierre