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Reason about delivery status "Not defined"

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Level 1

Hi guys,

I have one campaign that is targeting 1000 recipients but once the delivery is out it didn't sent to one person and status is showing "Not defined" in delivery dashboard. Can you please tell me not defined signify to what here ?

Thanks

Sahil

3 Replies

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Level 5

Hi,

Can you share some printscreen of the delivery dashboard and logs of the delivery?

Kind regards,

Pierre

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Level 1

Hi Pierre,

Thanks for ur reply.

PFA screenshot as you requested.

Delivery Audit.png

Delivery Dashboard_LI.jpg

Thanks

Sahil