Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Adobe Campaign and Salesforce connector

Level 2
Level 2


I am working on connecting CRM connector to Adobe Campaign Classic. while trying to generate a salesforce Schema,

the following error has stopped the process. Please view the screenshot attached below:

sfdc-acc sync error.png

please share your thoughts on this?

Thanks in Advance


Sai Mohan

0 Replies

HI Sai,

It looks like Schema recipientsindex has been incorrectly modified.

If same functionality is working in other environment, you can compare the schema's

You can also try to regenerate the schema and see it helps

Select the schema(s) you need to regenerate.

Right click and choose Actions > Regenerate selected schemas....

Click OK to confirm and launch the process.

Regenerating schemas

Level 2
Level 2

Hi Shrawan,

Thanks for the suggestion.
I tried regenerating the schema but it is showing the same error. i have attached the screenshot below.sfdc-acc sync error1.png

Could you please suggest how to reset this error and get the Adobe campaign and salesforce synchronization back.

Thanks in Advance.


Sai Mohan

Level 10
Level 10

Hi Venkata,

Here's some general info on CRM Connectors​, please note that Salesforce TLS 1.0 support ended in Campaign​.

I hope this helps!

All the best,