Workflow Error - Account Disabled

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Prasanna_Soni

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Prasanna_Soni

Prasanna_Soni

22-05-2020

Prasanna_Soni_0-1590141017010.png

 

We have Workflow process and one of the admin left the team. 

We disabled his account and guess what we received error above and workflow execution is stop or it did not moved ahead. 

 

The Error we received is from Audit log :- 

XSV-350012 Invalid Login or password. Connection Denied. 

Unable to connect with login 'abcdef' Make sure the login is correct and account is not disabled. if you wish to stop the workflow use unconditional loop. 

 

I have searched for xml definition file for user id listed in error and didnt find anything. I have also looked at alert activities and didnt see anything that mention about specific user. 

 

My understanding was workflows are independent of users and as xml defination for workflow does not have that user so that confirms the activities listed does not have users listed specifically to authenticate. User listed is part of administrator group just as more information.  I have checked all alert activities as well and didnt find any reference. 

 

 

 

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akedia

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akedia

akedia

22-05-2020

Hi @Prasanna_Soni ,

 

The approach I do is change the password and email associated with the operator that leaves the account .

 

Amrita