Will changes of the personalization blocks affect the live campaign?

Avatar

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile
algerz81927054
Level 2

18-12-2018

Hi all,

I'm now having a campaign set up in the "Message Center" using the real-time data type (NmsRtEvent).

My question is:

If referencing a personalization block in the HTML source of the campaign delivery template,

1649830_pastedImage_0.png

When I make code changes to the personalization block, will the change be applied to the live message immediately?

Or, would the changes only take place when I hit the "publish" button on the dashboard?

1649844_pastedImage_0.png

If the personalization changes will only work after I published it via the button on the dashboard. Does that mean the live campaign is sending my customers the message based on a mirror file but not based on the real personalization/delivery template?

If so, where does the Adobe Campaign system hold the mirror file (actual live code) before publishing?

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Establish
MVP
wodnicki
MVP

Likes

986 likes

Total Posts

1,097 posts

Correct reply

518 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile

Avatar
Establish
MVP
wodnicki
MVP

Likes

986 likes

Total Posts

1,097 posts

Correct reply

518 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile
wodnicki
MVP

07-01-2019

Hi,

Message Center is a transactional messaging product packaged as a Campaign module, which functions in 2 modes: as a single 'control' installed on an existing marketing instance, and as one or more new dedicated 'execution' instances. Each instance has its own db and functions independently, with the execution instances potentially hosting multiple web/smtp servers (1:4 is a good ratio of db:server). The control instance publishes delivery templates and their supporting objects, e.g. typologies, to the execution instances, which then answer soap calls and send out messages using the templates and info from the calls. Periodically the control downloads delivery/tracking log data from the exec instances. Code is contained in nms:messageCenter.js, which can be modified to add functionality in unusual cases. The exec instances are otherwise normal Campaign instances and run maintenance workflows, etc.

Thanks,

-Jon

Answers (6)

Answers (6)

Avatar

Avatar
Establish
MVP
wodnicki
MVP

Likes

986 likes

Total Posts

1,097 posts

Correct reply

518 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile

Avatar
Establish
MVP
wodnicki
MVP

Likes

986 likes

Total Posts

1,097 posts

Correct reply

518 solutions
Top badges earned
Establish
Affirm 500
Contributor
Shape 1
Give Back 100
View profile
wodnicki
MVP

04-01-2019

All changes to Message Center deliveries need to be published.

Avatar

Avatar
Validate 1
Level 4
asish_kumarp599
Level 4

Likes

37 likes

Total Posts

62 posts

Correct reply

8 solutions
Top badges earned
Validate 1
Shape 1
Boost 5
Boost 3
Boost 25
View profile

Avatar
Validate 1
Level 4
asish_kumarp599
Level 4

Likes

37 likes

Total Posts

62 posts

Correct reply

8 solutions
Top badges earned
Validate 1
Shape 1
Boost 5
Boost 3
Boost 25
View profile
asish_kumarp599
Level 4

04-01-2019

I think you need to publish it reflect the changes. Have you tried testing this?

Avatar

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile
algerz81927054
Level 2

07-01-2019

Thank you, Jon!

Avatar

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile
algerz81927054
Level 2

07-01-2019

Thank you for the reply, Wodnicki!

I have very limited knowledge to the Message Center feature. Could I ask one more stupid question?

Q: Do you know where does the Adobe Campaign hold the actual live code? Is there any place could I find the live code?

In other words, once we published a transactional message template, where does Adobe save the published code? In a workflow?

Avatar

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile

Avatar
Validate 1
Level 2
algerz81927054
Level 2

Likes

3 likes

Total Posts

14 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Boost 3
Boost 1
Applaud 5
View profile
algerz81927054
Level 2

07-01-2019

Thank you, Pablo!

Avatar

Avatar
Validate 250
Level 10
pablo_rosero1
Level 10

Likes

81 likes

Total Posts

348 posts

Correct reply

77 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile

Avatar
Validate 250
Level 10
pablo_rosero1
Level 10

Likes

81 likes

Total Posts

348 posts

Correct reply

77 solutions
Top badges earned
Validate 250
Validate 100
Validate 50
Validate 25
Validate 10
View profile
pablo_rosero1
Level 10

04-01-2019

Hi Alger,

This forum is for Adobe Campaign Standard. Your post has been moved to the Adobe Campaign Classic​ community.

Please post all your comments or questions about Campaign Classic directly there.

All the best,

Pablo