What is /r/ in the NmsTracking_ClickFormula option in Adobe Campaign Classic for and how can I delete it?

[smarquro1]

The links generated by the tracking server look like this

https://t.adobe-campaign.com/r/?id=he57e0%2C7d6107%2C5959&cid=MyDeliveryTest&bid=940000&s=_I2WEXaPfX...

In the NmsTracking_ClickFormula option, using a different NmsTracking_ServerURL, I can change the URL of the tracking server to

https://m.adobe-campaign.com/webApp/MyWebApp/r/?id=he7ef2%2C7d74b4%2C5a30&cid=MyDeliveryTest&bid=950...

But these links fail, for these links to work I have to delete /r/ in the formula NmsTracking_ClickFormula:

else { %><%@ include option='NmsTracking_ServerUrl' %><% } %>/r/?id=<%=.

So that I am left with a link like this:

https://m.adobe-campaign.com/webApp/MyWebApp?id=he7ef2%2C7d74b4%2C5a30&cid=MyDeliveryTest&bid=950002...

But I can't remove the /r/ from the formula because no link is generated.

I would like to know what function /r/ has in the link, why it is so important and if it is possible to remove it from the URL generated by the NmsTracking_ClickFormula formula.

Thanks, Regards.

[Jyoti_Yadav]

Hi @smarquro1 ,

To understand how tracking URL is interpreted and it works, you can check below link:

Tracking Parameters 

If you want a different tracking URL, then you can define new 'tracking click' Option. Define the tracking formula in the option. Then in delivery, redirect the same tracking Option to the delivery.

Thanks,

Jyoti

[smarquro1]

I already manage my custom link with those parameters, but when I generate that new link, using my web application as the page to display, it looks like this:

https://m.adobe-campaign.com/webApp/MyWebApp/r/?id=he7ef2%2C7d74b4%2C5a30&cid=MyDeliveryTest&bid=950....

that web page does not exist, but on the other hand if I remove the /r/ from that generated custom link, it does exist and it works as I wish.

The problem comes in that whatever formula I use, it does not generate the link if I delete /r/ inside the formula:

[...] else { %><%@ include option='NmsTracking_ServerUrl' %><% } %>/r/?id=<%= [...]

And I need it to be generated without the /r/:

[...] else { %><%@ include option='NmsTracking_ServerUrl' %><% } %>?id=<%= [...]

But I don't know how to do it. Thanks.

[Sukrity_Wadhwa]

Hi @smarquro1,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!