What happens with reporting if the campaign server is down?

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ryanbcg7

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ryanbcg7

ryanbcg7

21-01-2019

We had a client ask a question around what happens with campaign tracking/reporting if the campaign server is down? For instance, we send an email in the morning and 5 minutes later the Campaign server goes down. Is the reporting during the downtime lost?

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wodnicki

MVP

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wodnicki

MVP

wodnicki
MVP

21-01-2019

Data is only lost if all tracking servers are unreachable, opens and clicks won’t be recorded until they’re restored.

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