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SOLVED

Watchdog -Missing process

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Level 3

Hi All,

 

In monitoring watchdog is missing. could you please tell me how to solve this.

ramprakasht3196_0-1592405039157.png

 

Thanks,

Ram.

1 Accepted Solution

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Correct answer by
Level 3

Hi @ramprakasht3196 ,

 

If It is installed on Adobe end, you need to raise a support ticket for this.

If it is on premise, please login to your server where Campaign is installed and run below command

nlserver  pdump

 

Check what all different modules are running. You can check different log files to check the reason why watchDog is not running. But for quick fix, you can restart watchDog module.

 

Check below link for reference

https://docs.adobe.com/content/help/en/campaign-classic/using/monitoring-campaign-classic/production...

 

Regards

View solution in original post

0 Replies

Avatar

Correct answer by
Level 3

Hi @ramprakasht3196 ,

 

If It is installed on Adobe end, you need to raise a support ticket for this.

If it is on premise, please login to your server where Campaign is installed and run below command

nlserver  pdump

 

Check what all different modules are running. You can check different log files to check the reason why watchDog is not running. But for quick fix, you can restart watchDog module.

 

Check below link for reference

https://docs.adobe.com/content/help/en/campaign-classic/using/monitoring-campaign-classic/production...

 

Regards

Avatar

Community Advisor

Hi,

 

Restart the nlserver6 service.

On Linux: systemctl restart nlserver6

Windows: Start -> Run -> services.msc -> Find nlserver6 in list and restart

 

Thanks,

-Jon