UTM parameters not working

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Terry25

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Terry25

Terry25

03-08-2020

Hi everyone,

 

I have populated the UTM parameters (utm_source, utm_medium, utm_campaign, utm_content) in the delivery settings and when I send the delivery the utm parameters don’t appear in the link like &utm_source=xxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_content=xxxxx. Can someone please tell why the Google Analytics parameters are not added in the URL?

Thanks

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Answers (3)

Answers (3)

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DavidKangni

MVP

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DavidKangni

MVP

DavidKangni
MVP

03-08-2020

Hi,

 

Did you update NmsTracking_OpenFormula?

 

Thanks

David

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Sukrity_Wadhwa

Employee

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Sukrity_Wadhwa

Employee

Sukrity_Wadhwa
Employee

13-08-2020

Hi @Terry25,

Were you able to solve this? Let us know.

Thanks!

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sunil05680

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sunil05680

sunil05680

03-08-2020

Please check your link (URL) again, if that link is redirecting somewhere else in between, than UTM parameter will be left behind and will not work.

if this is not the case than please share the link, we can check other things.