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UTM parameters not working

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Level 2

Hi everyone,

 

I have populated the UTM parameters (utm_source, utm_medium, utm_campaign, utm_content) in the delivery settings and when I send the delivery the utm parameters don’t appear in the link like &utm_source=xxxx&utm_medium=xxxxx&utm_campaign=xxxxx&utm_content=xxxxx. Can someone please tell why the Google Analytics parameters are not added in the URL?

Thanks

3 Replies

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Level 1

Please check your link (URL) again, if that link is redirecting somewhere else in between, than UTM parameter will be left behind and will not work.

if this is not the case than please share the link, we can check other things.

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Community Advisor

Hi,

 

Did you update NmsTracking_OpenFormula?

 

Thanks

David



David Kangni

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Administrator

Hi @Terry25,

Were you able to solve this? Let us know.

Thanks!



Sukrity Wadhwa