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SOLVED

User removed from operator Group automatically

Prasanna_Soni
Level 4
Level 4

We have operator group and workflow is set up to send notification for that entire group. Everyday since last 2 weeks i was getting email notifications. Please note i am admin. Today when I went in operator group, I found my user id was removed. I am 100% sure manually no one can remove my group as I am primary resource for Adobe Campaign. 

 

I added back again but is there any job that removes ids based on some consistancy check that we missed to add my id to? 

 

where is audit feature for user if he has been added or removed from the group ? 

 

Prasanna_Soni_0-1590484816263.png

 

1 Accepted Solution
Jyoti_Yadav
Correct answer by
Community Advisor
Community Advisor

Hi,

There's no functionality which will auto remove user from Operator group.

Thanks.

View solution in original post

3 Replies
InMo
Level 3
Level 3

Hey Prasanna,

I never heard auto removal of any operator from a Operator group unless done by Admin manually.

Please check with other user, if they had made operator group changes (for some task). It is possible that it happened unknowingly by someone.

 

Regards

Jyoti_Yadav
Correct answer by
Community Advisor
Community Advisor

Hi,

There's no functionality which will auto remove user from Operator group.

Thanks.

View solution in original post

Tetyana_Savenko
Level 2
Level 2

Hi Prasanna,

 

did you ever figure out what was causing the issue? I have a very similar problem.