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SOLVED

Unsubscription Link Configuration

saurabhnarula
Level 2
Level 2

Hi,

 

I want to add a custom web form for unsubscription link. 2 questions:

1) Where do I configure my custom Unsubscription URL

2) How will I associate the Unsubscription URL to the web application in Adobe Campaign

 

Thanks,

Saurabh

1 Accepted Solution
Vapsy
Correct answer by
Employee
Employee

Hi Saurabh,

You need to follow the steps outlined below:

  1. Create your unsubscribe landing page.
  2. Publish it.
  3. On the landing page's dashboard, you will get the URL associated with it.
  4. Create a new personalization block and define this unsubscribe link inside it.
  5. On the delivery template or a new created delivery, add this personalization block and now every new email originating from that template will have this link added to it.

Hope this helps.

Regards,

Vipul

View solution in original post

5 Replies
florentlb
Level 10
Level 10

Hi Saurabh,

Did you see this section of the documentation, explaining how to manage subscriptions and unsubscriptions in web forms? https://docs.campaign.adobe.com/doc/AC6.1/en/WEB_Web_Forms_Creating_a_Web_form.html#Subscriptions

It should answer both questions. You can browse the rest of the page to have more information about web forms.

Let me know if you have additional questions.

Hope this helps,

Florent.

saurabhnarula
Level 2
Level 2

Thanks Florent. I saw this page. What I am not sure is how the Unsubscription Link that comes in Include component in the delivery is configured for all emails.

e.g When we create a delivery we add unsubscription link to it. Where is that unsubscription link value configured in Adobe Campaign so that it can be used in any type of delivery.

Thanks,

Saurabh

Vapsy
Correct answer by
Employee
Employee

Hi Saurabh,

You need to follow the steps outlined below:

  1. Create your unsubscribe landing page.
  2. Publish it.
  3. On the landing page's dashboard, you will get the URL associated with it.
  4. Create a new personalization block and define this unsubscribe link inside it.
  5. On the delivery template or a new created delivery, add this personalization block and now every new email originating from that template will have this link added to it.

Hope this helps.

Regards,

Vipul

View solution in original post

tommy_8
Level 2
Level 2

hi @florentlb ,

 

as I just face the same problem...

My tool is Adobe Campaign Standard and I wonder if it's possible to change the unsubscription landing page, which is used in the link config for the email designer.

 

Can you please help me?

 

Thanks, regards, Thomas