Unlock read-only mode

[Sarah1605]

After sending out a test email in a workflow, the email content then becomes 'locked' and in read-only mode. As a result, I can't make an edits to it without setting up a new workflow and starting again on a new template.

How do I switch off read-only mode?

[david--garcia · Accepted solution]

You won't be able to edit a delivery which has already been sent at this point, you need to make the changes to the template not the delivery.